
The figures were wrong
Negligent advice or error
A client says your advice or your numbers cost them money. PI responds to claims like that, on the terms of the PDS.
Professional indemnity
For businesses that are paid for what they know. Tell Gary what you do and the contracts you take on, compare PI across insurers, and a real broker places the policy.

What it responds to
Public liability is for injury and damage. PI is for the other kind of claim: a client’s money, lost to your advice or your work. PI vs public liability, explained.

Negligent advice or error
A client says your advice or your numbers cost them money. PI responds to claims like that, on the terms of the PDS.

Design & specification errors
A drawing, a spec or a build of yours has an error in it, and someone else wears the cost of fixing it.

Breach of professional duty
A missed deliverable a client says cost them. Whether it’s covered turns on the policy wording, which we link with every quote.

Claims & demands
The first you hear of it is a letter of demand. That is the moment to tell your broker, before you reply.

Legal defence costs
The cost of defending a claim, generally payable even when the claim comes to nothing, within the policy’s limits.
Liability, property & the rest
Add the business pack inside the same quote, and pay for both at once.
See business insuranceTest yourself · 4 minutes
Interactive · 4 minutesThe Friday Letter Test
How claim-ready are your PI habits?
Ten decisions from the proposal to a letter of demand, scored against real policy wordings. Find out which of five types you are, and share it.
Take the test
Quiz · 4 minutesThe PI vs Public Liability Quiz
PI or public liability? Test yourself.
Twelve things go wrong in one week. Is each one professional indemnity, public liability, both or neither? Answer, and see what the wordings say.
Take the quizWho it’s for
You pick your business from the full list of Australian industry codes. Each insurer decides which it writes, and the quote says so plainly when one won’t.
How it works

Your business, the services you provide and the largest single contract you take on.

Each one rates the same answers, and every quote names its insurer and links its PDS.

You pick and pay; a broker places the policy and your documents arrive by email.
Before you start
Already quoting the pack? PI is added inside the same form.
Worth knowing
The pack’s liability section responds to injury and damage to property. PI responds to financial loss from your professional advice or service. They are different risks written on different policies. You can buy PI on its own, or beside a pack in the same quote and one payment.
PI is generally written on a claims-made basis: the policy in force when a claim is made responds, not the one in force when the work was done. That is why continuous cover matters, and why the PDS sets out any retroactive date.
If your largest single contract is over $10 million, the quote goes to an underwriter rather than being priced online, and a broker comes back to you with the figure.
Not through Gary. Fitness businesses carry a different kind of risk, and the insurers we use for PI don’t write it. Their liability sits on the business pack instead.
Keep the services you declared current, notify complaints and circumstances in writing before the policy ends, and don’t admit, offer or settle anything without the insurer’s consent. Our guide, “Professional indemnity conditions”, walks through what real wordings say.
Everything here is general information only. It doesn’t consider your objectives, financial situation or needs. We explain how PI works and show what businesses like yours commonly choose; read the PDS and decide what fits.
Keep reading
Cover
For injury to the public and damage to their property, on its own or inside the pack.
See the coverCover
Ransomware, a hacked inbox or a data breach: the claims a business pack leaves out.
See the coverGuide
What each is built for, where they overlap, and the gaps neither fills.
Read onClaims
Who to call, what to send, and what your broker does from there.
Read onOn the panel
Every PI quote names its insurer, links its PDS, and shows what the premium includes and how we’re paid, in writing rather than in the fine print.