In your corner, not the insurer’s
You don’t face the insurer alone. Whether a claim is payable depends on your policy’s terms and the circumstances — our team will talk you through it, put your case forward, and push for a fair, timely outcome.
Claims
When it goes wrong, Gary picks up the phone.
A claim is the moment your cover matters most. Lodge it from your account and our team handles the insurer on your behalf, keeping you posted until it’s sorted.
- Real people in your corner
- We deal with the insurer
- Track it in your account
How a claim works
Three steps. None of them a fax.
- 1
Tell Gary what happened
Sign in, start a claim, and give us the basics: what happened, when, and any photos or documents you have. A few minutes is enough to get it moving.
NO CLAIM FORMS IN TRIPLICATE.
- 2
Gary rings the insurer
Our team manages the claim with the insurer on your behalf, chases the back-and-forth so you don’t have to, and keeps you posted at every step.
THE HOLD MUSIC IS OUR PROBLEM.
- 3
Back to business
Once it’s assessed and settled, you’re back to it. You can follow your claim’s progress any time from your account.
TRACKED IN YOUR ACCOUNT, NOT A DRAWER.
Before you start
Handy to have on hand.
You don’t need all of it to get started. Lodge what you have and we’ll help fill in the rest.
- Your policy number (it’s in your account)
- What happened: the date, the place and a short description
- Photos of the damage, if you have them
- Any quotes, invoices or receipts for repairs or replacement
- A police or event reference, for theft or a break-in
Something urgent?
If anyone’s hurt or there’s a safety risk, call emergency services first. For a break-in or theft, report it to the police and note the reference. Then lodge your claim, or reach us and we’ll help you through it straight away.
Contact GaryReady to lodge a claim?
Sign in to your account to start. It takes a few minutes, and our team picks it up from there.
